This role is a dual-purpose role, working for a leading national Build to Rent provider, that seeks to ensure that our client's staff and contracted partners perform for the benefit of their residents and that their buildings perform to benefit of the environment, which then ultimately benefits their clients.
You will develop a high-performance supply chain for FM services, will ensure that we can deliver for our residents' day to day, respond quickly to emergencies and grow our portfolio sustainably. You will be involved with new projects, ensuring the site team have the information they require to run efficiently from day one.
The impact of the Built Environment on the planet is well documented and this role will seek to ensure each asset's performance is measured, tracked, and ultimately improved. We want to 'walk the walk' in our approach to ESG.
Responsibilities:
- Develop and maintain, standardised asset lists for all operational sites and ensure that mobilising sites' data is captured in the same way(Including Lifts, Fire alarms, Smoke Extract, Dry risers, HVAC, Access control, CCTV, Heat Networks and boosted cold water installations)
- Standardise PPM schedules across the portfolio to ensure compliance and consistent service delivery.
- Create and manage the approved supplier's list for our portfolio.
- Develop and keep up to date, a contract register and contract risk register for FM service providers.
- Ensure the procurement of out of hours services that deliver processes for our residents in terms of availability and response. Manage our out of hours contractor base and monitoring/keyholding centres.
- With the Director of Facilities, conduct and assist with procurement tender exercises for FM services locally and nationally as required.
- Help maintain positive relationships with key suppliers through regular management meetings remotely and on site.
- Support sites with complex and technical reactive maintenance queries when required.
- Lead on creating lifecycle plans.
- Assist with annual operations budgeting as well as lead on MEP/ESG Capex recommendations to clients.
- Ensure O&M manuals are kept up to date.
- Keep F-Gas registers up to date.
- Ensure all utilities usage is tracked, including check metering, across the portfolio and that are utilities consultant's asset list is up to date.
- Lead on the management of utilities broker and all re-billing partners.
- Provide support and create asset lists on MEP during mobilisation of new projects.
- During mobilisation, act as company's representative on Building services queries when required. Create asset lists and guides to help ensure CMs and FMs have a smooth transition into the scheme.
- Create SOPs for our onsite FM teams when dealing with building services installations and ESG tracking.
- Conduct desktop and in person audits of our buildings and contracted partners.
- Deliver internal CPD sessions for our teams on Building services and ESG tracking.
- Assist in collation of client reports.
- Follow established policies and procedures by monitoring and ensuring compliance with H&S regulations, organisational standards, and operational processes, ensuring the teams are fully trained and updated.
- Identify areas for improvement and offers suggestions and recommendations to improve efficiency and productivity.
Experience and Skills:
- Demonstrable experience in Building Services, hard FM, ESG projects or similar.
- Ccontract consolidation and ongoing contract management experience.
- eExperience in achieving building ESG accreditations such as BREEAM In-use, Gres-B, Air Rated, FitWell, ESOS assessments etc.
- Be fully aware of health and safety regulations and demonstratable experience in ensuring full compliance with stator and legal requirements.
- Demonstratable professional development in one of the following; IOSH, NEBOSH, HND Building Services, FM qualifications.
- Experience working with Microsoft Office programmes (Teams, Sharepoint, Outlook), Riskwise (or other compliance tracking software).
- Please be aware this role is hybrid.