This role will involve providing administrative support from point of customer orders through to despatch
Attention to detail, strong IT alongside experience of working in a similar role are required.
Prior experience of processing client orders. answering questions & queries and liasing via email is required.
Person specification
- Experience of working in an inventory-based business.
- Order processing experience
- Highly organised with excellent attention to detail.
- Excellent interpersonal skills and communicator, with outstanding written and verbal English communication skills.
- Ability to understand customer pain points and a genuine desire to help our customers resolve issues.
- Competent in the use of Excel to create reports and analyse data.
- Self-motivated with a positive can-do attitude and the ability to be flexible in a fast-paced dynamic environment.
- Intermediate level experience with Microsoft Outlook, Word, and PowerPoint.
- SAP experience highly advantageous.
- Logistics and supply chain knowledge with domestic and international shipments will be an advantage alongside Warehouse or 3PL experience.
- 7.30-4.30 Monday to Friday with 1-hour unpaid lunch break per day (40 hours per week)
- 100% office based - no option for hybrid/remote working.