A well established and successful organisation based on a local business park are seeking a proactive, hardworking and enthusiastic individual to join their small, dynamic and friendly team. Based in newly refurbished offices with free parking on site. The ideal candidate will have previous customer service experience with excellent communication skills.
Reception Duties;
- Answering calls, dealing with customer enquiries, and transferring other calls to relevant departments.
- Filing & archiving
- Greeting visitors and informing staff of the arrival of visitors.
- Accepting parcels or sending the courier to depot.
Other Duties:
- Dealing with new enquiries received by phone, emails and face-to-face
- Signing up new customers
- Looking after existing customer accounts, assisting with payments, and dealing with queries.
- Investigating and resolving customer queries about payments due
- Raising customer invoices
- Dealing with off hire process including checking and sweeping out storage units
- Taking customer payments
- Filing and archiving
- Opening /closing internal storage area, making sure the area is clear of any rubbish.
- Storage yard spot checks, making sure the yard is clear of any rubbish.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates