We have a very exciting and unique opening for a entry-level Credit Controller to join a leading organisation, recently recognised as one of the best places to work in 2024!
The organisation fosters a positive environment built on values like integrity, support, and curiosity, ensuring both employees and clients thrive together.
This is the perfect opportunity for anyone who is looking to kick start their career in finance! You will need to be an effective communicator with a minimum of one year's experience of call taking. You do not need previous experience in finance, as all the training and support you need will be provided.
Key Information:
- Salary £23,000
- This is a fixed term opportunity, with the potential to move into a permanent role if successful
- Full-time hours, Monday to Friday, 37.5 hours per week
- Hybrid working options with a technology package to stay connected with your team
- 23 days of annual leave with the option to purchase additional days, plus bank holidays
- Comprehensive Employee Assistance Program to support your well-being
- Private company pension scheme
- Opportunities for continuous professional development
- Valuable cash plan for unexpected health expenses, including dental, eyewear, and prescriptions
- Access to a Rewards Gateway for various perks and discounts with retailers
- Engaging Learning and Development platform to satisfy your curiosity
- Cash referral scheme
A day in the life of a Credit Controller:
- Manage the detailed debtors listing and have credit control processes embedded to manage all client debt
- Own the debtor account and ensure processes are in place to identify and collect all member contributions in a timely manner
- Embed monthly review processes, including the management of monthly debtor review processes within Finance
- Update and present the monthly debtor dashboard to management and provide insight into the movements in the monthly debt balances
- Deal with associated queries to facilitate timely payment
- Maintain regular contact with debtors through telephone calls and emails to obtain timely payment of due balances
- Identify and escalate disputed accounts and define resolutions
- Liaise with customers and internal staff to resolve issues quickly and efficiently
- Setting up new customer accounts ensuring all information is present and correct
- Reconcile remittance advices against client accounts
- Producing and distributing monthly statements to clients where necessary
Does this sound like a good fit for you? Please read on for the essential skills our client is hoping you will be able to showcase:
- Effective communicator, ability to manage difficult conversations with clients
- Ability to work within a team, understand processes & work proactively is essential
- IT literate with intermediate experience of Excel (Pivot Tables, V Lookups)
- Organised/methodical in approach to work and able to prioritise appropriately
- A capable team player appreciating the importance of team goals
- A proven focus on improving effectiveness and efficiency of processes
- Positive attitude even during pressurised periods
- Ability to work quickly and accurately under pressure and meet critical deadlines
You may have experience in addition to this which we will be happy to discuss. If all the above aligns with your experience and you would like to learn more, we would love to hear from you.
Please send your CV and let's discuss the role.
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
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