Senior IT Technician (O365, PowerShell, ITIL, Azure, VMware) - Sheffield - £35,000 - £45,000
O365, PowerShell, ITIL, Azure, VMware, Advanced Networking
Sheffield - 5 days onsite
Company
I'm partnered with a leading retailer based in Sheffield, who is experiencing rapid growth and is seeking a talented Technician to join the dynamic team. As a company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially.
Role
As a Senior Technician, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels, and actively participating in IT projects. The ideal candidate will have a strong background in IT support, project delivery, excellent problem-solving skills, and the ability to thrive in a fast-paced and client-focused environment.
Responsibilities
- Manage and resolve escalated technical issues from clients in a timely and efficient manner.
- Collaborate with technical teams to ensure a seamless support experience for clients.
- Participate in the planning, implementation, and maintenance of IT projects.
- Provide expertise in areas such as server administration, network troubleshooting, and system optimization.
- Proactively identify and address potential issues to prevent service disruptions.
- Document support processes and contribute to the knowledge base for continuous improvement.
Qualifications
- Minimum of 5 years of experience in a 3rd line support or similar technical role.
- Proficient in server administration, network infrastructure, and troubleshooting.
- Solid understanding of Windows Scripting (PowerShell)
- Experience with O365, Exchange, Azure, Advanced VMware (vCenter/vSphere).
- Relevant certifications (e.g., ITIL V4, Azure Fundamentals) preferred.
- Excellent communication and interpersonal skills.
Apply Now!
If you're looking for the next step in your career and have a skill set which consists of Office 365, Windows Server, Azure, Networking, VMware & Projects then waste no time and apply for this role immediately.
Senior IT Technician (O365, PowerShell, ITIL, Azure, VMware) - Sheffield - £35,000 - £45,000
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