Service Desk Team Leader
Home based with some travel to Newcastle -under-Lyme
£32,000
12-month fixed term contract
37 hours per week
We currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role.
The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal candidate will have a strong service desk / support background, preferably in a senior or Team Leader capacity. Experience within the social housing sector would be great but is not essential.
If you have exceptional customer service and leaderships skills and a passion for delivering a first-class support service to customers we would love to hear from you!
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.???
- 25 days + bank holidays + 3 concessionary days at Christmas??
- Comprehensive employee assistance program???
- A full benefits and discounts platform???
- Holiday buy, tech and annual saving schemes???
- 2 Volunteer days?per year to support the community??
- Competitive rates of pay???
- A generous company pension scheme?and life insurance up to 3*salary as an active member.??
- Wellbeing, health drop ins and staysafe provisions to look after you at work.???
- Option to join the medical health cash plan??
- Green car scheme??
- Enhanced maternity and paternity leave??
- Service related awards???
- Cycle to work scheme?
This post is subject to a satisfactory Basic DBS check.
Closing Date: 27th November 2024
Interview Date: 4th December 2024