Customer Service Administrator
Role: Permanent
Location: Swindon
Working in a busy, vibrant but friendly office, you would provide support to a team of account managers looking after multiple client accounts across various industry sectors.
The Role:
- Day to day activities include phone and email communication with clients.
- Answer end consumer queries i.e. issue refunds
- Deal with couriers
- General Administration.
- Compiling reports.
- Quoting customers for ad-hoc services or requests.
- Liaising with suppliers and Account Managers
Skills and Experience:
- Great interpersonal skills
- The ability to multi-task
- Excellent IT skills and the ability to pick up new software packages is essential.
- Experience of working in a busy office environment.
- Good customer service skills and attention to detail required.
- Flexibility, working alone or as part of a team.
- Previous and proven experience in a commercial customer service/administration environment
Benefits:
- Competitive salary
- Parking On Site
- 40 Hour week
- Working hours 9:00 to 5:30, Mon - Fri
Our client is based outside of Swindon and your own transport would be essential for this role