Working for a leading IT and communications provider offers the chance to be part of a team that drives cutting-edge solutions for businesses. As a key player in the IT services industry, you'll be involved in delivering modern technology support, helping clients transition to cloud-based systems, and ensuring seamless network operations.
With a focus on continuous innovation, the company fosters a collaborative environment where you can apply your technical expertise across a range of projects. Whether it?s managing Microsoft 365 Admin Centers or working with Windows-based OS and IPv4 networks, you'll have the opportunity to grow your skills and make a meaningful impact.
This role is perfect for those who are passionate about IT, eager to solve challenges, and looking to be part of a forward-thinking company that values both its employees and clients. If you're experienced in IT support and want to work in an environment that encourages growth and innovation, this is a fantastic opportunity to advance your career.
The role will also include assisting clients with the migration of on-premise o modern cloud based systems.
A good working knowledge of 365 Admin Center's and windows based operating systems and IPv4 networks is essential and the ideal candidate will be Microsoft 365 Certified: Fundamentals.
The team support small to medium size businesses in Gloucestershire and surrounding areas.
Engineer Skillset
Daily tasks will include but are not limited to:
- Telephone support
- Onsite support
- Assisting Clients with a variety of technical issues
- Assisting Clients to plan future upgrades
Essential Skills:
- 3-4 years Industry experience
- Microsoft 365 Admin Center
- Exchange Admin Center
- SharePoint Admin Center
- Endpoint Manager admin Center
- Microsoft Purview
- Microsoft 365 Defender
- Azure Active Directory and Endpoint experience
- Sound understanding of IPv4 networking.
- The ability to communicate with clients via telephone, video, face to face and email
- Windows 11 OS Install and Support
- Microsoft 365 Systems Admin experience
- Microsoft 365 migration and Implementation experience
- Helpdesk Support experience?(we are a VAR for SMB?s)
- Knowledge of GDPR
Desirable:
- Windows Server OS Install and support
- Active Directory Systems Admin
- Remote monitoring and management
- AWS experience
- Draytek Vigor experience
- Unifi WIFI hardware
- Managed Switches
If you have at least 4 year?s industry experience and seeking a new challenging role in Gloucestershire, please get in touch today.
Please note, due to the nature of the position and requirements to travel to clients, a full UK driver's license is required.
37.5 Hours a week - 9:30am - 6:00pm, Monday to Friday (1 hour for lunch)
Due to the needs of the business this is an Office based role.