Reed Business Support are recruiting on behalf of a leading supplier within the retail, hospitality, education and healthcare sectors in the UK.
Due to continued growth our client is looking to add a Sales Account manager to their friendly team on a permanent basis. This role is ideal for someone who excels in customer satisfaction, is adept at managing customer accounts, and is skilled in generating new business leads. As a Sales Account Manager, you will be the driving force behind maintaining high levels of customer satisfaction and providing top-notch customer service.
Day to Day of the role:
- Manage and nurture existing customer accounts to ensure continued satisfaction and loyalty
- Generate new business leads and opportunities to expand customer base
- Provide exceptional customer service, addressing and resolving customer inquiries and issues promptly
- Develop and maintain strong relationships with customers through regular communication and follow-ups
- Collaborate with the sales team to achieve targets and contribute to overall team success
- Stay informed about market trends and competitor activities to identify new opportunities and challenges
- Utilise CRM systems to track interactions, sales, and account statuses
Required Skills & Qualifications:
- Proven experience in customer service and account management
- Strong lead generation and communication skills
- Excellent interpersonal and relationship-building abilities
- Ability to prioritise and manage multiple tasks effectively
- Sales or account management experience is preferred
- Excellent negotiation and problem-solving skills
Benefits:
- Attractive annual bonus scheme
- Monthly incentives and team days out
- Pension contributions
- Free on-site parking
- Opportunities for training and progression
- Early finish on Fridays