£28K/yr
England, United Kingdom
Contract, Variable

French Speaking customer service advisor

Posted by Page Personnel Secretarial & Business Support.

A vibrant opportunity has arisen for a French-speaking Customer Service Advisor to support our industrial/manufacturing company's growing international client base on a 12 month Fixed Term contract. The successful candidate will be responsible for delivering excellent customer service and ensuring a positive customer experience.

Client Details

Our client is a medium-sized company with a significant presence in the industrial and manufacturing sector. They offer innovative solutions to their customers worldwide from their headquarters in Warrington.

Description

  • Responding to customer enquiries via email, phone and live chat
  • Delivering excellent customer service to both English and French speaking clients
  • Assisting customers with product enquiries and providing knowledgeable solutions
  • Handling complaints and providing appropriate solutions and alternatives
  • Processing customer orders in a timely manner
  • Collaborating with team members to improve customer service processes
  • Maintaining accurate customer records
  • Participating in regular team meetings and training sessions

Profile

A successful French-speaking Customer Service Advisor should have:

  • Proficiency in both French and English languages
  • Previous experience in a customer service role, preferably within the industrial/manufacturing sector
  • Excellent communication and interpersonal skills
  • Good problem-solving abilities
  • Ability to work well in a team as well as independently
  • Computer literacy, especially in CRM systems and MS Office

Job Offer

  • A competitive salary of £28,000 per annum
  • A performance-based bonus scheme
  • Free parking
  • A supportive and inclusive work culture
  • Opportunities for professional growth within the company

We believe this is a fantastic opportunity for the right individual to join our team in Warrington. Don't hesitate, apply today to become our new French-speaking Customer Service Advisor 12 month FTC.

We use cookies to measure usage and analytics according to our privacy policy.