FOOD & BEVERAGE SERVICE EXPERT FOR LUXURY LIFESTYLE & WELLNESS RETREAT
- Location: Dorset, UK
- Contract: Full-time, Permanent
- Benefits: Voluntary Pension, up to 10% Bonus based upon KPIs, Private Medical, 25 days Annual Leave + Public Holidays
- Additional: 5 Start Hotel or Formal Plated Service Experience required
Job Overview:
The Chace People Team is looking for a dynamic individual to join our client's luxury lifestyle and wellness retreat as part of the preopening F&B Service Team. This role reports to F&B Manager and is responsible for supporting hospitality team, ensuring market-leading standards and exceeding guest expectations, particularly in food and beverage services. The role requires efficient collaboration within the Service Team to deliver exceptional F&B and hospitality experiences.
Key Responsibilities:
- Be part of the hospitality team to achieve market-leading standards across food and beverage, emphasising high-quality service.
- Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
- Enhance guest experiences through exemplary visual, physical, and sensory interactions.
- Represent the client as an ambassador to support operational success and continued development.
Food & Beverage (F&B):
- Follow established procedures for 5-star dining / formal plated food and drink service across various guest services.
- Demonstrate comprehensive knowledge of menus, including ingredients, preparation, availability, pricing, and pairings.
- Upsell food, drink, activities, experiences, and events to increase revenue and profitability.
- Maintain cleanliness, sanitation, and presentation standards in all F&B areas.
Requirements:
- 5 Star Hotel / Fine Dining / Formal Plated Service required.
- Presentable, cheerful, and polite demeanour, wearing appropriate uniform and maintaining personal hygiene standards.
- Availability for weekend and evening work, as well as outdoor work as required.
- Proactive, enthusiastic, team-oriented with respect for maintaining good working relationships.
- Reflect the ethos of the client in appearance, character, and guest interactions.
Training:
Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting
Voluntary: First Aid at Work, Fire Safety