The Company:
This market leading fashion retailer is looking for an Area Manager to oversee their stores and operations in Central Belt Scotland. The business has a true omnichannel business in the fashion sector.
The Role:
This is a key leadership role where you will be responsible for developing the strategic retail plan as executed by the Head of retail. Your role will be to drive sales performance in the 20-25 stores and concessions across the region and embedding customer service excellence to deliver on your area NPS store.
Key responsibilities of the Area Manager role include:
- To achieve and exceed sales and profit budgets in the stores and the area overall
- Take a leading role in setting business objectives and budgets as well as agreeing with Store Manager plans and strategies to achieve the same.
- Take responsibility to ensure that high standards of customer service and satisfaction are achieved and maintained in all stores
- Plan, monitor and regulate the financial performance of stores, identifying opportunities, remedying issues, and maximizing the return from existing resources
- Plan store strategies/layouts in line with divisional sales strategies and ensure the stores implement the agreed seasonal and promotional plans.
- Identify new opportunities to profitability expand each store business potential and feed back to Head Office any other business opportunities, e.g., potential new sites.
- Ensure that stores are crewed effectively to maximise sales and maintain store standards, within the set cost parameters.
- Take responsibility for ensuring every possible measure is taken to reduce the operating costs stores and protect profitability. Taking effective action to combat shrinkage and controllable expenses.
- Ensure that the company procedures for cash and stock handling are followed within stores and security procedures are being followed within stores.
- To recruit Store Management in conjunction with HR, in line with the needs of the individual store and company
- Take responsibility for the effective Induction and ongoing training of Store Management in line with company Induction Guidelines
- Identify and develop individuals with potential for succession, and in conjunction with HR maintain an accurate succession plan for the area
- Monitor the ongoing performance/behaviour of Store Managers and take disciplinary action as required within company procedures and personal limits of authority
- Ensure Store Managers recruit, induct and train their store teams in line with company procedures and programmes.
- Ensure Store Managers monitor their team's performance ongoing, and carry our Annual Performance
- Ensure that stores maintain a safe working/shopping environment in line with the HASWA and company procedures, and carry out Risk Assessment of new stores or as directed by the Health and Safety Department.
- Flexibility is essential since the job-holder's working hours will be determined by the requirements of the business.
To be successful in your application for this Area Manager position:
- Multi-site, Area or Regional management experience or large flagship store management experience
- You must work within fashion, high-street background
- Worked on strategy and direction whilst still being focused on the day to day operations and team support
- Able to build strong relationships with a broad range of stakeholders across the UK, head office and internationally
- Coaching focused leadership about developing your management team
- You must be a strategic thinker that can work to pace and deliver results through your people
Benefits included in this Area Manager position:
- Car
- Pension
- Exceptional staff discount
- Long-service incentives
This is an exciting period for the company who are growing their store portfolio and are part of a bigger group with massive financial banking. If you have the right experience for this opportunity, please do not hesitate to apply with your CV with reference no JO-2403-111330
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.