Move Consultant
We are seeking a Move Consultant responsible for the operation, coordination, and administration of household shipments. This role involves undertaking general administration, monitoring move processes, customer liaison, and scheduling deliveries and collections. The ideal candidate will be a confident communicator, organised, and capable of working independently.
Day to Day of the Role:
- Prepare sales quotes and follow up with customers, collating feedback.
- Create job files and input data into the company system.
- Check file documentation for accuracy and completeness.
- Handle origin/destination Customs clearance entries.
- Monitor shipment progress and update the system accordingly.
- Liaise with customers to ensure their needs are met.
- Schedule collections and deliveries, creating job sheets.
- Confirm jobs and generate job sheet instructions.
- Negotiate supplier rates and authorise purchase invoices.
- Handle sales invoicing and monitor profit & loss calculations.
- Provide general office and administrative support to Managers and Departments as required.
Required Skills & Qualifications:
- Basic understanding of Microsoft Word and Excel.
- Good computer and literacy skills.
- Confident and polite communication skills.
- Organised with the ability to work independently.
- Initiative to implement own processes where required.
- Good customer care and liaison skills.
- Full training is provided for this role.
To apply for the Move Consultant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.