Main Duties:
Recruitment - To lead the recruitment drive for team leaders and support assistants in the region's locations.
Supervision - To train, support and motivate team leaders.
Quality Assurance - To ensure the home care service is delivered in line with the companies quality assurance standards and processes. To add to and to implement the quality assurance system ensuring that the company remains at the forefront of home care.
Marketing - To represent the company by presenting to CCGs, social services and other key clients. To design and ensure safe implementation of complex packages for CCG clients.
**Regulation -**To liaise with the Care Quality Commission and other regulatory bodies.
Training- To assist with training of all staff, and to source relevant training courses in line with the company's quality standards.
On-Call - To be on call to deal to support Team Leaders, and to monitor alerts.