Are you an experienced Credit Controller Supervisor/Manager who is looking for a new opportunity to work for a professional services organisation that is going through a period of growth? My client is looking to strengthen their current team with the appointment of a permanent Credit Control Manager. The role is based in Edinburgh city centre.
The company offers a competitive salary with annual review and potential bonus award depending upon performance.
- 32 days holiday a year (Inc. Bank Holidays)
- Birthday off
- 3 x Death in Service Benefits
- Hybrid Working
- Membership of an occupational pension scheme
- Wellbeing initiatives and opportunity to access online Health Provider
You will join a strong and dynamic team who provide finance services to a professional services team.
- Ensure service levels and KPI's for the credit control team are being achieved
- Develop processes and procedures with key aim of continually improving efficiencies and experiences
- Ensure processes and procedures are being followed, the appropriate internal controls are in place, and both are being reviewed on a regular basis
- Develop the skills of the team members ensuring they have SMART goals and development plans in place in line with their personal development and objectives
- Driving the teams to strive for excellence with high quality outputs and outcomes
- Manage a portfolio of accounts ensuring timely and effective collection of debt.
- Establishing relations with clients finance teams to drive efficient and timely cash collection.
- Attendance at monthly review meetings to assist Head of Credit Control
- Excellent customer service on telephone calls, emails received from clients
- Chase overdue debtor balances in line with Credit Control Procedures and workflows.
- Monitor monthly payment plans to ensure funds are received on due date.
- Issuing fees/receipts to clients at month end and upon completion of property sale.
- Take card payments via online portal.
- Maintaining & monitoring Credit Control inbox daily, escalating as required.
- Ensure the highest standards of quality, accuracy for input into systems.
- Ad Hoc duties as and when required by the management team.
Skills required include;
- Credit control experience within legal sector is desirable although not essential.
- Previous experience managing/supervising a team
- Excel skills required, ability to produce pivot tables, vlookups & other formulated data desirable although not essential.
- Work within a fast-paced environment.
- Ability to work under own initiative and proactively drive improvement in function.
- Team player capable of building strong relations with clients and colleagues.
- Positive attitude.
- Good attention to detail.
- Adapts well to change
Please apply on the link below;
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