My client a top employer in Derby is looking to recruit a temporary administrator to join their business.
Duties include:
- Acting as receptionist/first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate;
- Answering telephone calls, taking messages and passing on accurately to the relevant departments/person;
- Ensuring that general office supply levels are maintained;
- Responsible for sorting of all incoming post and ensuring distribution to the relevant departments and ensuring that all out going post is documented. Sending post recorded delivery when requested;
- Ensuring that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate;
- Photocopying and word processing documents, letters, emails, minutes and reports when required. Post holder must have a standard level of keyboard skills and be able to use Microsoft Office programmes;
- Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales;
- Having a flexible/adaptable approach to their work in order to meet various deadlines;
- Responsible for organising meetings for the department and planning any administrative work as required;
- Demonstrating office systems and department requirements to new starters;
- Inputting into, monitoring and printing reports from computerised systems;
- Undertaking Research and Development as directed;
- Carrying out other appropriate delegated duties as required.
The role is working Monday to Friday 37.5 hours and will be office based to begin with.
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