One of the UK's most successful distributors of CCTV, IP, Access Control and Intruder Detection solutions is looking for a Technical Support Engineer to join their successful team in Blackpool.
The company you will be joining is part of an impressive group with an annual UK turnover exceeding £1 billion. The company continues to grow through acquisitions and they pride themselves on building long-lasting relationships with their customers, suppliers and employees. They currently employ over 1,700 people across the country and with continued growth, this number continues to expand.
Role Responsibilities
As a Technical Support Engineer, you will:
- Provide in-depth customer support on a range of products and technologies via phone and email
- Provide specific guidance on configuration and set-up of equipment
- Help customers to understand and adapt to new products quickly
- Assist in efficient diagnosing and rectifying of issues
- Determine customer's specific requirements and meet this need with the design of a 'best fit' solution
Rewards
As a Technical Support Engineer, you will receive:
- A starting salary on £28,000 - £33,000 (depending on experience)
- Annual uncapped bonus
- Optional membership of the excellent company pension scheme
- 25 days holiday allowance
- Working hours are 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday
Requirements
To be successful in this Technical Support Engineer role, you should be:
- From a CCTV or IT Networking background
- An excellent communicator with strong computer skills
- Able to learn new concepts quickly
Submit your application today to find out more!