**We are currently looking for someone to provide administrative support to our Sunderland Team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Sunderland (Hybrid working), potential face to face training at SR5 2TA and 6 weekly face to face meetings.
Salary: The full-time equivalent is £23,088 per annum, the pro rata salary is £13,104 per annum
Hours: 21 hours per week
Working days & times: Monday, Wednesday and Friday, 9:00am to 4:30pm
Closing date: Wednesday 30th October 2024
Interview date: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders for our emails)
The Role - Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the Sunderland team.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
- Managing an internal database, including the uploading of new referrals and other relevant documentation.
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications -We are looking for someone with the following attributes:
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment.
- Experience of minute taking.
- GCSE Grade '4' or equivalent in English and Maths.
We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.