Job Specification
Job Title: People and Culture Manager
Based: Head Office in Wembley
Reporting to: Strategic Director
Hours: 45 hours per week
Job Description
This is an exciting opportunity to join a growing company as a People and Culture. Manager, Reporting to the People and Culture Director. The successful candidate will form part of Senior Leadership team working with other leaders to drive the company's business objectives and company values. You will support the management and operations team(s) from a people management perspective. You will be responsible for delivering best practise people policies and initiatives using a pragmatic and commercial approach. You will bring innovation and leadership and ensure a high-performance culture within the business.
Role and Responsibilities:
To manage a team consisting of a People and Culture Generalist, ER Assistant, People Assistant and Recruitment Assistant. The role has overall responsibility for the People and Culture department and will need to performance manage, coach, mentor and develop the People and Culture team to ensure that an excellent People service is always delivered to the business.
- Build strong collaborative relationships with internal & external stakeholders
- Continual review and improvement on the delivery of People processes, practices, policies and procedures
- Manage and overall responsibility for the People Team department budget
- Driving and developing the company Diversity, Equity & Inclusion strategy
- Ensure Operations are aware of the implications and effects of any proposed change both in employment law and with respect to company People policies and procedures.
- Support current and future business needs through the development, engagement, motivation and preservation of our colleagues
- Work with People team, Senior Leadership Team and Operation(s) teams to ensure that our clients are kept informed of any changes (People related) on their contracts (whether planned or unpredicted).
- Nurture a positive working environment in line with our culture of diversity and inclusion
- Oversee and manage the recruitment and retention process
- Accountability for ensuring People compliance with SIA standards/keeping abreast of any changes/developments in legislation.
- Advise, lead and deliver on change programmes such as reorganisations, redundancies, restructures, TUPE (on boarding mobilisation, de mobilisation) etc
- Monitor and develop the annual performance appraisal process - work with managers, the operations teams and the Training Manager to ensure PDP's are mapped out/delivered/sourcing appropriate support
- Support the business with developing our Training Strategy
- Support the business with developing succession planning and talent management
- People lead on prestigious and/or complex contacts/sites
- Lead/support on high risk ER cases
- Ensure the People team are supporting the business with poor performance, misconduct, absence management, probation fails, SIA licence renewals/revokes etc
- Guide managers through relevant processes and procedures, and attend/lead meetings with staff as appropriate.
- Accountable for dealing/responding to ACAS EC claims, ET claims, negotiating and drafting settlement agreements or advising on other exit strategies
- To keep abreast of changes in employment legislation and advice as appropriate
- Guide and support People team members with their work and activities and their continued professional development
- Actively involved in our Tender process. Attend presentations to showcase our people processes.
Person Specification
- Excellent communicate skills to engage prospective clients
- Experience in delivering presentations
- Possess excellent leadership and motivational skills in order to create a high performing team.
- Self-motivated and able to work on own initiative, often in challenging situations, as well as being a collaborative team player who will support colleagues.
- Previous experience working in a senior People position such as a HR Manager, People Partner/ HRBP, Head of People
- CIPD qualified (level 5 or above)- desirable
- Strong employment legislation knowledge
- Experience of handling varied and complex ER casework.
- Strong TUPE experience
- Recruitment experience
- Working in the services industry (security, cleaning, hospitality, front of house) - desirable.
- Create and deliver training for our people processes.