Supporting the team to arrange Support for people in their own homes, on discharge from hospital or after a Care Act Assessment has taken place.
Liaising with Social Workers, Families, Providers and Quality Assurance to ensure the right care is delivered at the right time for the residents of Bromley.
SKILLS & ABILITIES
Ability to work within a framework of legislation, guidance, divisional policies and procedures and to be accountable to senior officers.
The ability to understand and interpret to everyday activities the Council's Financial Regulations
Skill in communicating orally and in writing in clear and correct English, including an ability to maintain concise and legible case records and the ability to produce reports as required.
Ability to manage working time effectively to meet both professional priorities and administrative requirements.
Good numeracy and literacy skills
A high level of computer and IT skills and experience, record keeping and telephone communications, including the use of office software packages, eg databases, email and internet for research.
Demonstrate appropriate understanding, knowledge and skills in valuing diversity
KNOWLEDGE
An understanding of the importance of confidentiality in the context of a social and healthcare environment.
A sound understanding of the Care Standards and relevant legislation and the CQC registration and approval process.
A sound knowledge of the nature of social and healthcare service delivery in the community • A knowledge of local services and community resources
A basic understanding of contract rules and obligations
An awareness and commitment to the Council's Equal Opportunities Policy and its application to service delivery and the role.
An understanding of the need for timely and accurate record keeping in order to provide management information and performance indicators