Job Title: HR Service Assistant
Contract Type: Fixed Term Contract until May 2025, full time , part time and job share available
Salary Range: c£25,500 dependent on experience
Location: Bournemouth or Eastleigh
HR Service Assistant: Ageas Insurance have an exciting opportunity available to join the team as a HR Service Assistant. As a HR Service Assistant, you will need to manage and prioritise a variety of work and deadlines whilst ensuring a great experience is delivered to employees and new starters. You will need to demonstrate excellent communication, customer focus, attention to detail and initiative.
The HR Service Assistant will be responsible for onboarding new starters at Ageas Insurance, as well as acting as first point of contact for all employee queries, providing employees with support and guidance. The HR Service Assistant will also be responsible for processing employee changes, preparing letters/contracts and ensure correct data is input into the Ageas HR systems.
Main Responsibilities as a HR Service Assistant:
Act as first point of contact for all employee queries, providing employees with support and guidance
Providing a high-quality HR Service Delivery service to the business and HRD teams
Manage the new starter onboarding process, ensuring you provide a great new starter experience - signing off offer letters/approvals, producing contracts of employment, ensuring completion of all required background checks and ensuring all required tasks are completed prior to their first day.
Carry out/support the management of annual and adhoc regulatory and internal processes, e.g. employee recognition schemes collaborating across teams in the function
Adhere to employee data retention guidelines
Support in the delivery of Individual rights requests
Employee changes and leaver processing - prepare letters/contracts and ensure correct data is input into the Ageas HR systems.
Skills and experience you need as a HR Service Assistant:
Exceptional attention to detail, with the ability to manage multiple tasks to a timely and successful conclusion.
Excellent customer focus, putting the customer at the heart of all that we deliver
Excellent communication skills to ensure that employees and candidates are given information in an articulate, accurate and clear way
Good interpersonal skills
Prioritisation skills - able to organise and take ownership of own workload, manage multiple requests, high volume workloads and adhere to key milestones in the HR calendar. Able to work under pressure.
Working towards a CIPD qualification would be desirable
Here are some of the benefits you can enjoy within the HR Service Assistant role based in Bournemouth or Eastleigh:
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.
Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders.
Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay.
Benefits for Them - Partner Life Assurance and Critical Illness cover
Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover
Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops.
Supporting you back to work - Return to work programme after maternity leave
About Ageas:
We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.
Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements.
To find out more about Ageas, see About Us.
Want to be part of a Winning Team? Come and join Ageas. Click on the 'Apply button' to be considered for our HR Service Assistant opportunity.