IT Support & Infrastructure Analyst - Financial Services Based in Orpington Full-time, Permanent position Salary: £40k - 45k depending on experience
We are working with a leading savings and investment specialist to recruit a skilled and experienced IT Support & Infrastructure Analyst to join their team in Orpington. It will be your job to provide and maintain IT support and infrastructure.
Duties:
- Ensure a smooth running of the Society's IT
- Assist in the development, testing and maintenance of strong layers of security for the Society's network and ecosystem.
- Contribute to the roadmap for development of the IT systems to ensure best practice in security and network/system resilience, to support business requirements and to ensure ongoing compliance with regulation.
- Work closely with the Society's IT Development team to provide a suitable infrastructure setup for hosting internally developed applications.
- Provide and maintain a suitable set of IT software and services for the Society's staff.
- Communicate with and support users of all levels.
- Engage with the business' IT support providers and maintain a productive relationship with them.
Essential and Desirable Criteria:
- 5+ years in an IT support and infrastructure role.
- Hold applicable MCSE, CCNA or equivalent industry certification(s).
- Understanding of working in a regulated financial services environment.
- Experience of IT network support/administration in an SME
- Knowledge of current cyber security threats and of how to mitigate them.
- Experience in the configuration of firewalls and network.
- Experience of management and support of a VOIP telephony system and associated hardware and software, particularly one that supports a contact centre.
- Happy to provide user support at all levels.
- Understanding of data protection regulations and how this relates to the IT provision in a business.
- Experience in developing, maintaining, and supporting business continuity.
- Experience in Office 365 and Microsoft Azure support as well as other SAAS solutions.
- Experience in maintenance of Microsoft Servers and Microsoft desktop clients.
- Demonstrable analytical, problem-solving, organisational, communication and planning skills.
- Project management.
Salary & Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £45,000.
If you are interested, please apply online now, or call Rosie on !