An exciting opportunity has arisen for a compassionate individual who is genuinely excited about helping customers. The successful Order Administrator will be responsible for handling product orders, ensuring they are delivered on time whilst delivering excellent service standards. Liaising across various departments, you will respond to a range of enquiries and provide information on the products and services available.
Due to the location of this company, you must have your own form of reliable transport as the location is not covered via public transport
Benefits
Gym & retail discounts - Free onsite parking - Regular team events - Reward & Recognition Platform - Health Cash Plan - Additional birthday off - Fridge full of free cold drinks - Bring your dog to work - lifestyle savings & discounted private health care plus many more
Sales Order Administrator duties:
- Handle client queries both written and verbal
- Generate and process invoices
- Process client orders onto our in-house CRM system efficiently and accurately
- Allocate , track orders and returns
- Optimise inventory readiness and order fulfilment to ensure maximum sales
- Receive, prioritise, process and identify incoming orders according to customer requirements
- Develop and maintain relationships with key suppliers.
- Maintain databases
- Manage inventory requirements, ensuring stock is up to date
- Facilitate timely placement of purchase orders
- Co-ordinate with Marketing Department if suppliers have products on offer
- Oversee the despatch of orders from the online store and telephone sales
- Responsible for ordering and completing bespoke orders
- Making outgoing calls to clients to resolve any issues or for clarification of information relating to their order.
- Carrying out client service follow up calls
- Ensuring orders are sent out in a timely fashion
Sales Order Administrator skills:
- Patient and empathetic
- Strong communication skills
- Excellent attention to detail
If you do not hear from a Consultant within 1 week of your application then unfortunately, on this occasion, you have been unsuccessful