Practice Administrator
Our Client is a small but very entrepreneurial and growing firm of Accountants based outside of Birmingham City Centre. Due to this continued growth they need to recruit an energetic and proactive Practice / Office Administrator
The firm aim to provide a competent and efficient service to all of their clients so this a key role within their team. You will report directly into the Practice Manager and will contribute to the business by:
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Phone Calls and Reception
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Front of house Inbound Calls
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Meet and Greet at the offices
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Prep and maintenance of client meeting rooms
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Management of Client Relationships and Work Schedules
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Producing & Maintaining Client Contact Database
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Producing Client Deadlines Sheet
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Ensure Client Files are kept up to date and organised for easy reference
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Obtain Good News Stories for the firm's newsletters
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Scheduling Projects for Client Workflow
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Ensuring your clients workflows are up to date
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Client Invoicing and Credit Control
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Practice Development - Work closely with the Practice Manager to:
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Improve Internal Processes within the Practice
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Office Management Including
i. Process for Storing Work In Progress
ii. Ensure office is equipped with adequate stationery
iii. General Tidiness
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Ensure Client Filing and Information Management is managed appropriately
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Ensure Job/Project Data maintenance on Internal Systems
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Client Advisor Support
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Support with Year End Reminders
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On-line submissions to HMRC
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Client Adhoc Correspondence
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Calls to HMRC for simple enquiries
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General Client Admin Support and Comms
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Company Secretarial
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Monthly Confirmation Statements
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Basic Company Amendments
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Maintaining CoSec module for client bank
The successful candidate is likely to be a school leaver or graduate and may have had some prior office administration exposure. You will have a strong customer service orientation, have excellent organisational and planning and have a positive and determined attitude. You will join a very entrepreneurial firm that really looks after their staff and their training and development. An excellent environment in which to broaden your skills and build a long term career.