Position Title: Business Support Assistant HF
Location: Solihull
Pay Rate: £12.82
Purpose of the Job:
Provide administrative support to the Region North Heart Failure team and oversee specific marketing projects.
Roles & Responsibilities:
Reporting Relationships:
- Collaborate with the Regional North HF commercial teams and field clinical members to ensure effective customer support.
Planning Functions and Responsibilities:
- Design and implement quality education programs in Solihull with the local field clinical team.
- Collaborate with the local commercial team to execute quality outreach referral education sessions.
- Develop a program to capture patient case stories, including video and image library creation for potential media use.
- Maintain and enhance the HF North "HeartBeats" SharePoint portal with new content.
- Assist the HF North CardioMEMS team on the CardioMEMS "toolkit" project.
Operational Functions and Responsibilities:
- Support HF North with printing materials and manage translation requirements.
- Assist with HF North submissions to the Veeva approval process.
- Establish a database of approved printing partners and coordinate printing requirements for HF North.
- Support social media contributions and activities for HF North.
- Facilitate processing of PER requests and device replacements with the field clinical team.
- Protect company equipment and confidential information.
- Travel, including internationally if necessary, while maintaining a good driving record.
- Perform other duties as assigned by the Manager.
Responsibilities for All Functions:
- This job description outlines the general nature of work performed and level of decision making.
- Employees must understand their responsibilities and clarify decision-making levels with their supervisor.
Education & Competencies:
- Graduate degree desirable.
- Computer literacy required.
- Highly motivated with excellent written and verbal communication skills.
- Desire to assist others, maintain composure under stress, and demonstrate strong organizational skills.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.