Are you an experienced travel professional who is an expert on Cruises? I am looking for experienced Cruise Consultant who may want a change from sales, to join a well-established Cruise Admin Team within a well-respected, successful South Birmingham based travel company for a part time office based role. If you have experience of working within the travel industry, and have excellent cruise product and systems knowledge then this could be the perfect job for you and we would love to chat with you to tell you more about this exciting new opportunity...
THE JOB:
_ Check cruise bookings loaded by colleagues have been loaded correctly ( using the Cruise Checklist)
_ Invoicing of cruise bookings
_ Ensure that notifications received from cruise lines to advise of itinerary changes are communicated to agents
_ Ensure that online check in is completed by agents so that ticket can be issued
_ Ensure that in teamwork ticket system that all cruise emails are actioned and filed appropriately
_ Loading of Web bookings into in house systems
_ Issue tickets within given deadlines for all cruise bookings and ensure that all they are all correct and that all elements for the bookings are dispatched together.
_ Keep knowledge of products and destinations sold up to date by attending training sessions, completing web-based training
_ Any bookings made on board ( by passenger) have been administered correctly.
_ Calls from agents regarding queries on bookings & amendments to bookings
EXPERIENCE REQUIRED:
The successful candidate will be an experienced Travel Consultant who has specialised in cruise holidays and has excellent knowledge of Cruise lines and their systems. You will need to be customer focused and have excellent attention to detail.
THE PACKAGE
This role is fully office based and 3 days a week (Wed ,Thurs, Fri). They will consider full time for the right candidate.
You will receive a competitive salary up to £24,000.00 (FTE) depending on experience, with excellent company benefits.
INTERESTED:
To apply for this exciting new position please follow the link and click 'Apply' with your CV today! Call our Suzanne on or email