Administrator
Job Purpose
An established organisation based in Sevenoaks is seeking a proactive and detail-oriented Administrator to support its busy operations team. The successful candidate will play a vital role in maintaining service delivery standards, supporting both internal teams and external clients, and ensuring accurate system updates and scheduling.
Key Responsibilities
- Deliver a high standard of service for reactive call handling and client support
- Maintain and update the field service software system accurately and efficiently
- Provide timely updates to clients regarding job progress and completion
- Manage the logging and closure of reactive calls across the operations team
- Support general administrative duties to ensure smooth daily operations
- Schedule planned maintenance works for in-house staff and subcontractors
- Coordinate staff holiday and sickness records, arranging cover where necessary
- Revise existing planned maintenance schedules in line with updated contracts
- Set up planned maintenance records and schedules for new contracts
- Monitor and update job status, including uploading necessary certification
- Ensure client compliance systems mirror internal records
- Maintain site logbooks, keeping certification documentation current
- Foster strong working relationships with both internal teams and clients
- Consistently meet or exceed performance KPIs
Skills and Attributes
Essential:
- Strong literacy and numeracy skills
- Confident using technology such as Microsoft Office, laptops, and tablets
- Excellent interpersonal and communication skills
- Fluent in both written and spoken English
- Ability to manage a varied workload in a fast-paced environment
Benefits
- Lovely offices and location
- Near Train Station
- Onsite parking
- Company Pension
- Progression
Apply now for immediate consideration