We are looking for a friendly and enthusiastic Customer Service Administrator to join a small, close-knit team in Bradford, who provide support across the UK.
The role will be varied but main duties will include:
- Managing incoming calls and providing assistance to customers, using information to talk through how to fix any system errors.
- Logging call and updating systems.
- Taking information from service report sheets via an email system, and closing and updating logs where necessary.
- Ensuring the diary system is up to date.
- Booking hotels for colleagues and team members.
- General admin and customer service support.
About you
- A n excellent communication, via phone and email.
- Can work as part of a team, but also manage own workload.
- Experience of Microsoft packages including Word, Excel and PowerPoint.
Working hours for this role are 8.15am - 5.15am, Monday to Friday with 1 hours for lunch. You will also be required to work one day every other weekend but will have a day off during the week.
The role offers hybrid working, with 3 days in the office and 2 days working from home.
If you have experience in a similar role, and you are looking for a new challenge with a lovely team, please click apply or call Jo on today!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.