Customer Service Associate
Salary £25,650
Permanent
Full-time position; 8:30am - 16:30pm Monday - Friday
Based in Basingstoke
REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Associate.
This is an excellent opportunity for an individual with Customer Service Administration skills.
As a Customer Service Associate your duties will include but are not limited to:
- Processing orders
- Interact with all brands through email, phone, live chat or social media and handle all stock and order queries.
- Manage the delivery of in-coming stock.
- Support warehouse and the food team – assist workers in the warehouse when necessary to help fulfil orders e.g.pick and pack food orders, assemble boxes etc.,
- Updating the order statuses and providing automatic feedback.
- Liaise with warehouse on the delivery dates and ensure delivery notes match stock arrival.
If you believe that this is the right opportunity for you then please Apply Now online or contact Olivia Aston in the Reed Basingstoke office.
To be considered for this position you must Apply Online. If successfully shortlisted, you will receive a call from one of our consultants. We are unable to respond to all applicants and if you do not hear from a consultant within 10 days then unfortunately on this occasion you have not been shortlisted and we suggest you keep a look out for future roles advertised by REED Business Support Basingstoke.