£11.50/hr
Sheffield, England
Permanent

Customer Services Specialist

Posted by Anna Maher Recruitment .

Summary Are you passionate about health and wellbeing and do you embrace a holistic approach to fitness? My client, R1SE, are seeking a fun, dynamic 'customer service specialist' to join a great team and help them to create a positive, vibrant environment where everyone feels welcome and valued.

About the role: Hours: Mostly evening shifts from 4.30pm to 8.30pm and weekends
Perks: Enjoy unlimited R1SE membership

Key Responsibilities:

  • Ensure their customers have an amazing experience every time.
  • Passionately guiding their customers with positive impactful conversations to enhance their health & wellbeing
  • Exceed expectations with a positive, can-do attitude.
  • Handle membership enquiries, retail & stock assistance, sales
  • Oversee In-Studio sessions, Fire & Ice experiences and assist with studio preparation & upkeep.
  • Manage front desk duties, including welcoming guests, processing payments and preparing refreshments.
  • Support in organising studio events and activities.

What They are Looking For:

Attitude over Experience: A positive thinker who loves solving problems. Someone who is eager to learn and continuously wanting to develop their skills, with the drive to grow and excel in this industry
Tech-Savvy: Comfortable with IT and technology.
Team Player: Someone who thrives in a collaborative environment.
Committed & Reliable: Punctual, willing & hard working

Why Join Them?

Career Growth: Opportunities for progression in the wellness industry.
Amazing Team: Work with like-minded, passionate individuals.
Perks: Enjoy unlimited yoga membership and be part of an industry-leading wellness community.
Apply Now! Be part of something special—join them and help create a positive, vibrant environment where everyone feels welcome and valued.

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