The Vacancy
A fantastic opportunity to join Fieldfisher's Client Collaboration Solutions Team as a Document Automation Specialist. This is a key appointment for the continued implementation and advancement of the firm's document automation programme. The role will be spearheading the deployment and on-going delivery of this high-profile initiative, changing the way in which documents are created and delivered within the firm.
The Team
The Client Collaboration Solution's team forms part of the Knowledge and Information Services Department. Reporting will be directly to the Head of Knowledge and Information Services. The role will provide services to all legal and non-legal practice areas throughout the firm.
Inclusiveness and Diversity
At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes.
Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process.
For accessibility information on our Manchester offices, please visit our website.
A bit about the role..
- Lead the implementation of the document automation programme
- Train users in utilising the firm's automation tool
- Work closely with Professional Support Lawyers and other subject matter experts to optimise document automation
- Provide training to subject matter experts on how to prepare a document for automation and provide best practice advice
- Test and resolve errors in automated documents
- Prioritise and deliver a pipeline of automated documents
- Liaise with the document automation vendor's technical team and user group forums
- Collaborate with IT colleagues for seamless integration
- Champion the firm's document automation programme
- Assist in the preparation of client pitches and in relation to pricing of client projects requiring bespoke automation
- Provide monthly and other ad hoc usage reports and data relating to KPIs and to proactively monitor usage
- Support the offering of automated document services to new and existing clients
- Provide support to the Head of Knowledge and Information Services with other knowledge projects including developing new legal technology systems and solutions
Key Skills & Experience
- Experience with Contract Express & HighQ essential
- Experience working in a professional services environment (preferably a law firm)
- Excellent proficiency in Microsoft Word, Excel and PowerPoint
- Ability to and enthusiasm for developing document automation skills
- Excellent verbal and written communication skills
- Excellent analytical skills
- Experience at working as part of a team and the ability to work with virtual teams
- Excellent attention to detail and the delivery of high-quality work
- Ability to take the initiative and to juggle priorities
- Understanding of or willingness to develop project management skills
Personal Attributes:
- Excellent customer service skills
- Ability to work in a pressurised environment
- Pro-active, 'can do' attitude, positive and resilient
- Friendly and approachable
- Comfortable working with people of all levels of seniority
- An interest in the future direction of legal technology systems and technology in general
- A willingness to travel as required between the UK offices as required
Education
- 2.1 Degree in a technology, business, or legal area
What can we offer you?
Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance and income protection, flexi-gym discounts, season ticket loans, bike-to-work loans and much more.
All of Fieldfisher's UK locations are based in modern offices, close to transport links. We're all aboard the 'hot-desking' bandwagon but who isn't?! There is nothing better than a modern, open plan workspace that encourages learning and development and a sense of camaraderie.
With diverse teams across Fee Earning and Business Support, summer and winter parties and our Ministry of Fun (quiz nights, cake sales, group runs, sports teams etc.) we really have nailed this collaborative and fun work environment thing. But please don't take our word for it, check out our website and social media accounts to see for yourself!
Culture & personal development
We're a firm with real entrepreneurial drive and we don't believe in squashing people's individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. That's why we foster a culture that encourages you to be yourself.
We'll give you bespoke support to develop your own career. Whether that's through allowing you to "access all areas" across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, we'll make sure your talents are being nurtured.
The Firm
Fieldfisher is Times Top 20 Law Firm, a highly commended firm in the European Financial Times Innovative Lawyers rankings and is repeatedly nominated for awards in areas including dispute resolution, M&A and IP. Many of our lawyers are recognised by legal directories as leading professionals in their areas of specialism and we are top two-ranked in a number of our key practice areas.
Our network spans over 1,800 people across 26 international offices in 12 countries.