Job Title - Administration Assistant
Location - Liverpool L2
Contract - Temp
Hours - 35
Role summary - Our client seeking a dedicated and detail-oriented Administration Officer to join our dynamic Revenues team. As an Administration Officer, you will play a pivotal role in supporting the collection of local taxation, cashiering, customer contact. This role is essential to ensuring that our services are delivered efficiently and effectively across the city.
Key Responsibilities:
- Provide comprehensive administrative support to the Revenues Service.
- Manage duties related to tax collection, cashiering (including floor walking), and customer interactions.
- Assist with the visiting function as required and provide administrative support during Magistrates Court sessions.
- Work on a variety of cases and accounts, including those requiring complex legal and policy application.
- Safeguard benefit expenditure and collaborate with investigators to prevent and detect fraud.
- Contribute to continuous improvement in customer service as part of an integrated team.
- Utilise relevant ICT systems to maintain records, files, and statistical information.
- Develop and maintain procedures and codes of working practice to enhance service quality.
- Ensure compliance with Data Protection Act provisions and all statutory requirements.
Requirements:
- You are organized, adaptable, and thrive in a team-oriented environment.
- You possess strong communication skills and are committed to delivering excellent customer service.
- You have experience in administrative roles, preferably within a public sector or finance-related setting.
- You are proficient in ICT systems and have a keen eye for detail.
- You are committed to upholding the highest standards of integrity and professionalism.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on or send an E-Mail to