About The Role
To work as a team, responsible for the efficient and timely preparation of a quality service.
To assist in smooth running of the of the retail shops on the campus, in a high quality of hygiene standards always.
You will be working Monday to Friday, 07:30 to 15:30, 30 hours per week, on a permanent, part-time basis.
Uniform provided, free parking, free shuttle bus to and from Leatherhead train station to campus.
Main Duties & Responsibilities of the Role:
- To comply with company and client policies of quality and standards of all services at the Contract.
- Ensure that customers always receive a prompt and courteous service.
- Adhere to company policy on dealing with customer comments.
- Maintain Contract health and safety, and hygiene standards following current legislation.
- Ensure personal appearance, including uniform, are always of the highest standard in line with company policy.
- To be trained to use ordering system to keep the shop fully stocked.
Details of the Role:
- To ensure that all clients and customers are dealt with promptly and courteously according to company standards.
- Prepare counter to the standard laid out by the management.
- Serve all food and beverages at the specified times and in the appropriate quantities.
- Ensure sound knowledge of the food to be served daily,
- Ensure counters fridges and floors are always kept clean and tidy.
- To ensure that all transactions on credit card machines are correct and report any mistakes to line manager.
- Assist in any Hospitality coffee that any be required by the clients and staff on campus
- Assist in light food preparation of sandwiches, salads
- Clean all areas of the servery, beverage machine and preparation areas using the nominated cleaning schedules.
- Ensure that all floor and wall surfaces are kept clean to the prescribed height.
- Ensure that monthly stock takes are completed as instructed by line manager
- To perform any other duties which may be reasonably required by your Line Manager or the company.
- To open and close the shop daily in readiness for next days service
- To Upsell and increase sales to improve GP.
About You:
- Ability to follow policy and procedures
- Willingness to bring concerns to corporate attention via prescribed channels
- Flexible Working
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.