Office and Facilities Manager - City - £60-65k
Onsite, 08:30-17:30
Wise May are looking for an Office and Facilities Manager to join our client, a personable and progressive law firm based in the City. This is a great opportunity to join a friendly team who reward hard work.
Duties to include:
- Proactively manage The Facilities, Office Services and Client Services departments to ensure they meet the requirements of the business
- Coordinate repairs and maintenance within budget, lease and environmental guidelines
- Coordinate office fit outs and room moves
- Manage, monitor and measure the services provided by the multiple suppliers/vendors
- Ensure a high standard and cost effective service is maintained at all times
- Manage, monitor and measure office equipment (including IT hardware, mobiles etc)
- Carry out regular inspections of the works and services provided
- Act as a point of contact and interface between the facilities service users/tenants and service providers
- Maintain strong working relationships with Partners and Heads of Departments to ensure that the services provided continue to meet and exceed expectations
- Attend departmental forums and Business Services Management meetings
- Prepare and provide regular verbal and quarterly written reports of service delivery and financial performance
- Provide input, where necessary, in the contract agreement negotiations
- Being the local contact for building management and maintain effective and cooperative relationships with the landlord
- Management of purchase ordering within authorisation guidelines
- Input into annual budget review and forecasts
- Coordination of service charges applicable to tenants
- Billing of non lease service and utilities to tenants
Skills:
- Committed, flexible and strong customer service ethic
- Proactive and positive attitude
- Strong expertise and experience of property/facilities management in a professional services environment
- Strong expertise and proven experience of managing in house and outsourced services in a multi-contract environment
- Proven experience of setting appropriate SLA's for outsourced contracts
- Experience of managing office fitouts
- Experience of managing the relationship between service users and in house/outsourced service providers
- Proven ability to produce clear and detailed written reports
- Experience of line management
- Strong negotiation skills with the ability to challenge suppliers to ensure best value
- Effective verbal and written communication skills
- Strong relationship building and networking skills
- Good understanding of all aspects of facilities management including M&E
- Thorough knowledge of Health & Safety legislation, Risk Management and controls application
- Experience of using a dedicated FM database
- Strong project management and organisational skills
- Knowledge of ISO Quality Management protocols desirable
- Knowledge and experience of Business Continuity protocols
Benefits:
- Discretionary bonus scheme
- Well being Wednesdays
- Sports and Social clubs
- Volunteering days
- Subsidised restaurant on site
- 25 days annual leave
- Life insurance
- Law Care
- Enhanced Statutory Maternity, Paternity, Shared Parental & Adoption pay.
We would be keen to speak with anyone who has experience with hard and soft facilities services, reprographics and front office management.