Email Support Contractor Full Remote but ideally within driving distance to the Egham COE Hours: Monday - Friday, 08:00 - 16:30 GMT
In the role of an Email Support contractor in Research Engagement Services you will be aligned to a particular group/s to support the redistribution of incoming emails to the associates on the team, as well as creation and routing of inquiry requests that your group/s supports.
The majority of our communication with our stakeholders and clients is done via shared mailboxes. We receive a high volume of email communication throughout the day, and particularly first thing in the morning. It's important that the successful candidate is able to pay close attention to detail and work at a quick, accurate pace to ensure the associates on the team have access to their aligned emails by the time they start working, as well as and throughout the day as more emails are received.
Your Responsibilities:
Heavy email administration/managing multiple email inboxes
Creating and updating inquiry requests
Redistributing requests from a main pool of work to smaller teams, based on the topic of the inquiry
Talking to internal and external stakeholders regarding inquiries
Working collaboratively within the team to pick up ad-hoc administrative tasks
Traits Required:
Strong time management and organizational skills
Attention to detail
Excellent written and verbal communication skills
Willingness to learn
Interest in business/technology topics
Ability to use English at a high business level (Speaking, reading, writing)
Skills:
Time management and organizational skills Written and verbal communication skills Analytical mindset
Keywords:
Education: Completed Bachelors Degree Required for Consideration
Required Skills:
ORGANIZATIONAL SKILLS
ADMINISTRATIVE TASKS
TIME MANAGEMENT
EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS