Job Title: Service Coordinator
Location: Croydon (Hybrid working available, 3 days office / 2 remote)
Hourly rate £19.75 PAYE / £26.03 Umbrella per hour
Contract Length: 6-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Croydon Council is seeking a dedicated Service Coordinator to join our Children's Social Care team. This is a vital role providing high-quality administrative, clerical, and ICT support to practitioners, social workers, and managers across our practice system.
?? What You'll Be Doing
- Supporting frontline teams to deliver timely and effective services to Croydon's residents.
- Managing administrative functions including minute-taking, financial transactions, and panel coordination.
- Operating and advising on key systems such as EHM and CRS.
- Collaborating with internal teams and external partners including schools, health services, and community organisations.
- Upholding data protection and confidentiality standards.
- Contributing to service improvements and supporting new staff induction.
? What We're Looking For
Essential Knowledge & Skills:
- Understanding of Children's Social Care and safeguarding principles.
- Strong administrative and ICT skills, including database management.
- Excellent communication and interpersonal abilities.
- Ability to prioritise workload and work under pressure.
- Commitment to equality, diversity, and continuous professional development.
Experience:
- Previous experience in a Children's Social Care or similar environment.
- Proven ability to manage complex administrative tasks and minute high-level meetings.
- Experience working with the public and professionals with empathy and professionalism.
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