Do you pride yourself on providing an excellent customer experience? Do you thrive in a fast-moving environment where change is embraced? Are you a highly organised individual who likes to work with a level of autonomy but can perform within a wider cross functional team?
If so, this could be the perfect opportunity for you!
Acorn by Synergie is recruiting for a new position on behalf of our client, based in Yate, as an Administration Support Co-ordinator. Our client is offering a salary from £25,000 per annum + based on experience. This is a cross departmental role co-ordinating an important link which involves various aspects of customer service, procurement and marketing support. Within this role you will:
Ø Being the first point of contact for customers globally; processing their orders and providing accurate information on stock availability and dispatch dates;
Ø Allocating stock to orders as appropriate and raising manufacturing orders to meet required demand;
Ø Liaising with other internal departments to ensure orders are dispatched on time and in full; providing excellent and timely communication to customers and distributors where changes are necessary.
Ø Ensuring that our ERP system is maintained and accurately updated in terms of customer information and pricing.
Ø Provision of administration support to commercial sales team
Ø General sales administration tasks to include invoicing, compilation of reports, and compliance data.
Ø Assist the procurement manager with daily activities involving ERP planning for demand and purchasing of orders.
Ø Provide a link between the business and external marketing company
Ø Ensure company documentation is accurate
Skills necessary for this role:
ü Experience in a Customer Service Environment
ü Highly organised with great attention to detail
ü Excellent written and verbal communication skills
ü Fully competent in Microsoft Office
ü Need to be able to prioritise and manage your own time
ü Team Player but able to problem solve independently
ü Punctual and conscientious
Working hours: 8 hours per day, Monday to Friday
Healthcare insurance after 1 years' service,
Company Pension
Free car parking,
Salary: From £25,000 depending on experience.
Acorn by Synergie acts as an employment agency for permanent recruitment.