Contract: Permanent
Closing date: 2nd October 2024
Recruitment Partner: Shannon Linton
We are looking for a Compliance Manager to join our growing team at Boots Online Doctor to be our go to expert focused on meeting our regulatory and professional standards.
This is a full-time vacancy within our London offices based in vibrant Angel, Islington.
About the role
The overall objective of the Compliance Manager is to be the inhouse expert for the Boots Digital Healthcare business, ensuring that the governance of processes and procedures meet our regulatory and professional requirements.
You will;
- Ensure all quality/compliance documentation (policies, ESDOs - clinical service manuals, SOPs, training records, risk registers, ROPA etc.) are up to date and accurately maintained across the business.
- Lead the Boots Digital Health business when it comes to data protection including DPIAs and privacy policy adjustments, supported by the central DPO's office.
- Align the compliance approach at Boots Digital Health to the wider Boots business, working as an extension of this central team.
- Support with internal audit and regulatory inspection requirements.
- Collaborate with the Medical Director, Dep. Medical Director (Governance lead), Registered Manager, IT Governance lead, Boots data protection and compliance teams to harmonise the collective expertise to one decision.
- Represent Boots Digital Health as a data steward within the wider Boots business.
- Support the Dep Medical Director with clinical governance activity through close communication and shared project work.
- Conduct audits and self inspections to identify opportunities for improvement and to prepare the team for regulatory inspections.
- Developing and continually improving Standard Operating Procedures and policies to meet gold standards
What you'll need to have
- Proven experience as compliance/governance manager.
- In-depth knowledge of the standards and regulations within a regulated industry's (healthcare highly desirable).
- Excellent record keeping skills.
- Methodical and diligent with outstanding planning abilities.
- Proven ability to understand complex problems and facilitate solutions.
- Comfortable navigating and influencing senior stakeholders to ensure risks are given due attention and the appropriate decision-making is achieved for the business.
- Excellent communication skills, verbal and written with sound attention to detail.
- Ability to operate with autonomy and limited supervision.
- As a self starter, you will be comfortable to create structure from ambiguity, able to operate with limited oversight.
It would be great if you also have
- An understanding of the remote / telemedicine landscape in the UK.
- Experience partnering with regulatory bodies to discuss industry standards and changes.
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.