PRODUCT MANAGER (EUROPE LUXURY TAILOR MADE)
LONDON HYBRID
£45,000 - £60,000
Our Customer:
Our renowned, award-winning client, a leader in luxury travel for over 30 years, is looking for a passionate Product Manager, with extensive experience creating luxury tailor made travel tours and itineraries (essential) to join their amazing team.
This business embodies the essence of luxury travel, offering unforgettable experiences to some of the world's most exclusive and breathtaking destinations.
As the Product Manager responsible for Europe, you'll receive a competitive salary, subsidised private healthcare, generous annual leave, additional leave benefits, a pension scheme and more.
Job Description:
In this role, you will develop innovative strategies to elevate their European offerings and create unforgettable, exceptional travel experiences for their global clients.
- Develop and manage luxury travel products, tours, and itineraries for exclusive European destinations, ensuring they align with the company's high standards of quality and client expectations.
- Conduct in-depth market research to identify emerging travel trends, opportunities, and competitive analysis for the European market.
- Collaborate closely with the sales, marketing, and operations teams to optimise product offerings and ensure seamless delivery of services.
- Negotiate with local suppliers, hoteliers, and partners to secure the best rates, exclusive experiences, and premium offerings for clients.
- Monitor and evaluate product performance, adjusting strategies to meet sales targets and profitability goals.
- Innovate and design unique, tailor-made travel experiences that cater to the luxury segment, focusing on personalised, high-touch service.
- Maintain and update product documentation, including itineraries, pricing, and promotional materials, ensuring they are accurate and compelling.
- Manage product lifecycles, from conception through to implementation and ongoing refinement, ensuring products remain fresh and competitive.
- Work closely with internal and external stakeholders to ensure that all travel experiences exceed client expectations and align with the brand's luxury positioning.
- Develop training materials and support the sales team to enhance their product knowledge and improve client consultations.
- Monitor customer feedback and implement necessary product enhancements to continuously improve client satisfaction.
- Stay updated on industry developments, travel regulations, and destination changes to ensure compliance and product relevance.
Experience Required:
- Experienced in the same or similar role within LUXURY TRAVEL (essential)
- Excellent product and destination knowledge of Europe
- Driven to achieve sales targets
- Outstanding customer service skills
- Ability to build long lasting relationships and communicate effectively
- Meticulous attention to detail
- Excellent written and verbal communication skills
- Highly organised and able to prioritise your workload
- Driven by success with great customer service being at the heart of everything you do!
Benefits and Perks:
- £45-£60k DOE
- Cycle to work scheme
- 23 days of annual leave, plus bank holidays, with an additional day added each year, up to a maximum of 30 days
- Contributory pension scheme
- Subsidised private health care
- Social events
- Training and development
- Volunteering paid leave
- Achievement awards
- Travel insurance and fund benefits
Click here to apply for this Product Manager, travel industry job, which is being recruited by Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.
IMPORTANT
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