Our fantastic client based locally to Lightwater are seeking a temporary Customer Support Administrator to join their busy team for 4 months with a view this could extend. To be considered you must live locally and have your own transport.
Duties:
- Act as main contact for customer accounts, maintaining strong client relationships
- Communicate effectively via email and phone
- Support customer queries
- Prepare and send quotes, raise purchase orders, and assist with billing
- Provide data collation, reporting, and KPI tracking
- Work closely with sales on upsell opportunities
Requirements:
- Excellent customer service and communication skills
- Proactive, organised, and able to manage priorities
- Confident working independently and in a team
- Skilled in MS Office and CRM systems
- Flexible, with a can-do attitude and focus on continuous improvement
Please apply for a chance to be considered!