The Test Manager works in a customer facing role working alongside the internal project engineering and project management teams to clarify testing requirements, coordinate test execution, develop customer facing test plans, results and reports. They also engage in tracing and resolving any testing related issues.
This person is responsible for maintaining and reviewing test plans. They will be tracking the outputs and defects of test execution, reporting these to the project teams. Tests will be traceable to user requirements to facilitate project reporting.
The role incorporates personnel and work load management of test engineers who will assist in the test executions.
Location.
We welcome applications from candidates based in either Berkshire, South East England or Porto in Portugal.
This is an office-based vacancy and as such we expect all applicants to be willing to relocate or commute to our offices a minimum of 3-4 days per week as per our hybrid working policy.
Key responsibilities of the role.
Plan
- Create and Maintain detailed, comprehensive and well-structured test plans and test cases.
- Estimate, prioritise, plan and coordinate testing activities.
- Liaise with internal teams (e.g. developers, change engineers and product managers) to understand release schedules, and the level of need for testing.
Test
- Identify, record, document thoroughly and track bugs.
- Perform thorough regression testing when bugs are resolved.
- Perform usability and locale based testing on interfaces within a pre-production environment.
- Perform manual testing.
Resolve and Document
- Investigate the causes of non-conforming software and resolve issues.
- Maintain test results.
Produce training documentation/guidance as required to avoid recurrence of defects/issues identified in the QA process.
Improve
- Stay up-to-date with new testing tolls and test strategies
- Regularly review and devise improved process, testing tools/systems.
Team leadership and development
- Motivate, lead, coach, train and support the team to deliver exceptional project delivery.
- Proactively ready colleagues for next career opportunities through succession plans.
- Champion a culture of recognising and rewarding the right colleague behaviours.
About you...
- Bachelor's degree in a relevant subject. 2:1 or above,
- ISEB/ISTQB testing qualification is desirable.
- Good experience in a software testing role.
- Proven ability to manage, teach and motivate others.
- Good experience working in a customer-facing role.
- Strong knowledge of software QA methodologies, and processes.
- Experience with usability, performance and/or security testing.
- Good organisation skills and time management.
- Able to write clear, concise and comprehensive test plans/cases/reports.
- Good communication skills, able to convey technical information clearly.