An excellent opportunity has arisen to work for our established client in Winnersh as a Client Services Administrator.
Job Type: Permanent position
Location: Winnersh
Salary - Depending on experience
Working Hours: Monday - Friday, 9am-5pm or 9.30am-5.30pm
As the Client Services Administrator, you will be responsible for:
- Making calls to suppliers to obtain full statements of accounts.
- Managing all aspects of the collection process until a resolution is achieved.
- Follow up on calls with a written request by email
- Resolving complex and non-standard queries on behalf of their clients
- Liaising directly with clients as and when necessary
- Ensuring internal records are kept up to date with the details of the collection.
- Various admin tasks that will include sending emails to suppliers, updating various databases and Excel sheets.
The successful Client Services Administrator will have the following related skills / experience:
- Experience of working in a heavily focused phone-based role is required
- Previous experience within accounts payable or credit control is highly desirable.
- Excellent interpersonal skills, able to deal with sensitive suppliers in a professional manner.
- Eye for detail is paramount, anything being sent to clients must be 100% accurate.
- Professional telephone manner, confidence and a certain level of assertiveness is required.
- Excellent MS office skills (Excel is essential).
- Ability to pick up new systems and spreadsheets quickly.
For more information, please contact Julie Harding on /