Our client in the West Drayton/Heathrow area are seeking an Export Operations Clerk with multimodal experience, particularly in sea, air, and road freight export operations.
The ideal candidate will be based locally, bring enthusiasm to the role, and have a willingness to learn and grow within the logistics field. This role is perfect for a proactive individual who is a quick learner and ready to be fully trained in all aspects of logistics operations.
Day-to-day of the role:
- Manage export freight operations and Customs clearances.
- Handle sea, air, and road export shipments efficiently.
- Communicate with customers daily, providing exceptional service.
- Liaise with shipping lines, airlines, handling agents, transporters, Customs, and overseas offices.
- Raise files, documents, and invoices accurately and timely.
- Arrange collections and ensure smooth operation of the export process.
Required Skills & Qualifications:
- 1-2 years of hands-on operational freight forwarding experience.
- Good working knowledge of logistics, shipping, and transportation.
- Experience with Export Customs entry, preferably with Sequoia.
- Basic IT skills and proficiency in using logistics software.
- Punctuality and a keenness to learn all areas of the operation.
- Demonstrable work efficiency and accuracy.
- Team player with excellent cooperation skills.
- Professional customer service and communication skills, fluent in English with a polite telephone manner.
- Commercial awareness with an understanding of basic profit/loss concepts.