Role: Data Administrator/Coordinator
Salary: £24,012
Contract: starting on a 6-month contract
Location: Your home base will be in Selly Oak, with occasional UK travel.
Benefits: We offer a 4-day working week (Friday close), hybrid working, and discounted access to the Vitality programme.
Reporting to: Project Manager
Job Purpose:
This role is designed to support our Salesforce CRM system and enhance data management practices. You will be responsible for maintaining data accuracy, managing accounts, handling reporting, and supporting our ISO standards and finance functions. This position requires a data-oriented professional with strong technical skills, attention to detail, and a collaborative approach.
Key Responsibilities:
- Data Management: Maintain data integrity through accurate data entry, quality checks, and data cleaning.
- CRM Administration: Support the setup, configuration, and ongoing maintenance of Salesforce, including account creation, password resets, and general troubleshooting.
- Data Reporting and Presentation: Use Excel and other tools to prepare and present data insights, enhancing our data-driven decision-making processes.
- ISO Standards Support: Collaborate with the team to document and support adherence to ISO standards.
- Finance Team Support: Provide administrative support to the finance team as needed, including data organisation and reporting.
Essential Skills and Experience:
- Data Proficiency: Experience in data entry, quality control, and familiarity with database systems.
- CRM Experience: Comfortable with CRM systems (Salesforce preferred) for data management, basic configuration, and account handling.
- Excel Expertise: Strong skills in Excel, including advanced formulas, pivot tables, and data analysis.
- Attention to Detail: High accuracy in data handling and reporting.
Desirable Skills:
- Power BI: Experience with Power BI or similar data visualisation tools.
- Salesforce Expertise: Proficiency in Salesforce configuration and administration.
- IT Support Skills: General IT skills for troubleshooting and support.
- Machine Learning Exposure: Basic knowledge or interest in machine learning applications.
- SQL Skills: Foundational SQL skills for data extraction and potential data automation tasks.
What We Offer:
- A collaborative and dynamic work environment focused on support and community impact.
- Opportunities for growth and skill development, particularly in data management and CRM systems.
- A mission-driven organisation where your work directly contributes to improving lives.