Job Title: IT Support Administrator
Salary: £25,000-£28,000
Location: Hertford
Contract: Permanent, full-time
Hours: Monday to Friday - 9:00-17:30pm (Hybrid available after probation)
Company Profile
My client in Hertford is a well-established firm within the property industry.
They are looking for a graduate or a candidate who is keen to begin a career within IT. You will be a first line support for internal staff with day-to-day IT issues and maintain IT administration tasks such as setting up new starters when joining the business.
If you are looking for an entry level IT role with opportunities to learn, then please apply today!
Requirements
- Basic knowledge of scripting/programming concepts and principles.
- Basic knowledge of computer hardware components.
- Good knowledge of Microsoft Windows.
- Reasonable knowledge of Microsoft Office, or an equivalent office suite (e.g. Google Docs, LibreOffice, OpenOffice).
- A keen interest in troubleshooting issues and problem solving.
- Well-organised and able to write clear documentation on new processes/solutions.
- Proactive approach to resolving technical issues, capable of researching problems and finding solutions within various online resources.
Desirable
Basic knowledge of some of the following areas, whether practical or theoretical:
- Active Directory and Group Policy
- Email security and authentication methods (e.g., SPF, DKIM, DMARC)
- Mobile Device Management (e.g., Microsoft Endpoint Manager/InTune)
- Microsoft Exchange
- Microsoft SharePoint
- Networking principles (e.g., IP addressing, subnetting, DHCP, NAT, DNS, switches, routers)
- PowerShell, C#/.NET, Python, or other common scripting/programming languages
- Virtualization (e.g., VMware, Hyper-V)
- Containerization (e.g., Docker)
Responsibilities
- Providing technical assistance to users, both in person and remotely, for both software and hardware issues.
- Troubleshooting and maintaining computer hardware and mobile devices.
- Assisting in the onboarding process for new users, including creating accounts, allocating hardware and licenses, and offering basic tutorials on essential software.
- Acquiring skills in scripting to automate tasks where applicable.
- Managing Microsoft 365 and other Microsoft cloud platforms.
- Administering on-premises systems like Active Directory and Group Policy.
- Performing basic upkeep of network infrastructure and cabling.
- Participating in various business and client projects, such as data migrations, new infrastructure setups, and system implementations.
Additional Information
- A competitive salary
- Comprehensive training programme
- 21 days annual leave plus UK bank holidays
- Company pension scheme
- On site free parking
- Casual Dress
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
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