Enterprise Account Manager - £70,000 - £120,000 - In office working - Macclesfield
Office consists of: In-house Chef and food provided for breakfast, lunch, and snacks throughout the day, Free fitness and Wellbeing session, full changing and shower facilities, Running club and workshops, Health and Wellbeing days/ Events & Learning Days**.**
This package also includes shuttle bus transport from the train station, free parking, a relocation package if needed, bike to work scheme and so much more.
A career-defining opportunity to join a high-growth, product-led tech business to drive initiatives spanning marketing, sales, and customer success.
Background
This team is a successful, fast-growing, and profitable tech company that sits at the heart of the burgeoning cybersecurity software industry. We have a well-loved and ever-growing product portfolio, and we're investing to build the capabilities that will further accelerate our growth. With just over 125 people, scaling our business comes with loads of interesting, career-defining experiences.
Salary: This team pay excellent salaries above the normal market level, and this is always determined based on your individual skills and contribution.
Holidays: 25 days plus public holidays.
Benefits: Share options, 8% employer pension contribution.
Life assurance: 4x salary.
Income protection: full pay for first 6 months of incapacity followed by 75% of salary plus pension contribution.
Private medical insurance (Bupa).
Working hours: Core hours are 9am to 5pm, with flexibility to start any time between 8am and 9.30am.
Drive the adoption of a newly-launched products
Evaluate and choose which "big bets" will drive large-scale adoption - to a new target customer profile - then communicate and promote the value proposition to this audience.
Drive enterprise growth
Identify where new customers and trial users are experiencing friction. Create content to support these users, and help us to accelerate growth through engaging customers.
Equip the team to scale
Prioritize where we can empower customers to self-serve, when buying, renewing, or requiring support, while delighting and enriching their experience.
About you:
Skills and experiences
- You like to see the big picture and won't get lost in tactics. This will help them focus on the strategies that will make the biggest commercial and customer impact.
- You're a natural communicator able to speak confidently with customers and the engineers. You write well and will be able to create product guides, web pages, webinar presentations, and customer emails.
- You're good at breaking down problems into small, easily-solvable steps.
- You're customer-centric and will help them build a deep understanding of their customers' problems and priorities.
- You're able to learn about their products. You don't have to be an engineer yourself, but learning about their technology doesn't scare you.
- You use data to understand problems, measure progress, and test solutions.
About you: Attributes
- You're a good team player. Tt means you can take an agile approach, sharing ideas and facilitating discussion to draw consensus quickly.
- You're versatile. You thrive on variety, and you love learning new things. You don't want to be boxed into a narrowly focused career.
- You're energetic and tenacious. You're drawn towards difficult challenges, and you get a kick out of tackling them successfully.
- You're driven to generate results, working happily at the coalface to find solutions and untangle problems.
Be well rewarded
We firmly believe in paying people what they're worth to us, not just what we can get away with or what they could earn elsewhere. We pay excellent salaries above the normal market level, and this is always determined based on your individual skills and contribution. In addition to a generous base salary, we offer share options and a comprehensive benefits package.
Why join the team?
- Like to have fun
- Are professional without being corporate.
- Encourage a positive work-life balance. They work hard but keep to a normal working day. They don't do stress.
- They offer a healthy, high-tech working environment. All their people work on the latest Macs, with dual monitors, sitting-standing desks, and (if they are so inclined) walking treadmills.
- They are a close-knit team. They have regular team lunches, evening social events, and amazing parties twice a year.