This is an excellent opportunity to work with one of the best companies in the area and within a team that will support you in the AR and collections process.
This role is to work with an international business in their credit and collections team, your main duties will be to contact clients and assist in recovering overdue invoices on their behalf.
Client Details
The business is based in Wallingford, there is parking on site and also easy access via public transport as well. They have an established team of specialists that work in a highly collaborative manner, ensuring that anyone coming into the role will have training and support not only of the manager but also of the whole team.
There is a highly supportive environment and full training will be given, making it ideal for anyone coming into the industry.
Alongside the basic salary is also a highly competitive bonus which pays out on a monthly basis. As the bonus is a team incentive the whole approach is a collaborative one where other members of the team will support with the workload.
Description
The Credit Controller will be responsible for the recovery of multiple accounts worldwide. Collection will be by telephone and by written communication, therefore you must have an excellent telephone manner and be well organised and accurate. You must be able to manage business relationships and expectations up to director level. You must have a professional and proactive stance and have a determined and self-assured personality.
- Ensure accounts are reviewed and actioned following guidance
- Provide written reports and action plans
- Developing relationships with clients for future referrals
- Understand and look to exceed client expectation
- Resolve disputes and settlements when needed
- Organise high quality applications to process through to court action
- Manage two-way communications to reach conclusion
- Giving high levels of client service and engagement
- Deliver KPI's using past, current, and future client communication
Profile
The ideal Credit Controller candidate will be someone who is comfortable communicating with people at all different levels within an organisation and is organised, pro active, focused and resilient enough to ensure that overdue invoices are paid, whilst also maintaining and building relationships with your clients. Ideally previous experience in an AR or Collections based role would be beneficial.
Job Offer
On offer for the Credit Controller will be:
- Full training and support
- Some flexibility with the start/end time
- Hybrid Working
- Generous bonus which regularly pays out, monthly.
- Development and progression to move into more complex accounts.