Do you have a flare for leadership and want a varied and active role?
Do you have previous experience working in logistics or warehousing and want to further develop your career within the supply chain and logistics industry?
If so, our Regional Operations Manager role is the job for you!
Here at Langdons, we have an amazing opportunity for an Regional Operations Manager to join our team. This role will be regionally based covering our South-East operational teams. Actual working location will be determined based on the applications; however, we will be looking for someone to cover our Peterborough and Luton depots.
You will be working on a full time, permanent basis, working Monday- Friday, 45 hours a week and in return, you will receive a highly competitive salary of £65'000 per annum.
The Regional Operations Manager role:
This is a fantastic role for a natural leader! Your role will oversee the a number of Transport and Warehousing services, ensuring all activities meet company objectives, key performance indicators and statutory requirements.
About us:
Whether it's fresh consignments or frozen goods we have it covered! Langdons can deliver to almost any location in the UK or Ireland within 24 hours. We have 9 depots and over 375 vehicles carrying chilled and frozen food all over the country. We're the only company providing a 24-hour service of this kind, and we're very good at it.
Langdons are proud to be an equal opportunities employer, treating all applicants equitably and ensuring all recruitment is based on merit. However, we particularly welcome applications from the following groups as they are underrepresented in our industry: Women, LGBT+, and Black, Asian, and Minority Ethnic applicants.
What you'll be doing as our Regional Operations Manager
- Ensure all activities within their remit are conducted in accordance with company and legal requirements and corrective and preventative actions are taken to ensure overall standards are met and a culture of continuous improvement is embedded
- Ensure all activities are managed in accordance with KPIs and standards set by the business
- Contribute to the development of budgets within their designated area and ensure all necessary controls and records are in place for appropriate expenditure and informed investment decisions
- Lead and coach management colleagues to ensure all staff development requirements are met and there is sufficient cover between teams and personal development plans in place
- Handle complex customer-related complaints, ensuring an appropriate and timely follow-up and any learning outcomes are shared with relevant colleagues
- Support managers to resolve staff-related matters so that disruption to the operation and legal claims are prevented
- Consult with and involve colleague representatives in management decision-making affecting the operation overall and share suggestions for improvement with senior management
- Arrange, chair and attend company events and meetings for staff and customers where required
What qualifications and experience are we looking for in our Regional Operations Manager?
- Level 5 in Management or equivalent
- CPC qualification would be advantageous but not essential
- Extensive experience of delivering successful results within the Logistics sector or a customer-orientated industry
- Proven experience in a leadership role involving multiple and dispersed staff teams
- IT literate in Microsoft Office packages and have the ability to compile, analyse and interpret relevant data
What skills are we looking for in our Regional Operations Manager?
- Ability to drive effective change through others and secure commitment
- Ability to write informative business reports and present information to others using a variety of methods
- Able to support, motivate and coach staff to maximise individual and team performance
- Competent in using initiative to maximise resources in order to ascertain effective solutions
- Able to work to fluid targets and deadlines
- Proven verbal and written communication skills
- IT literate in Microsoft Office packages
If you don't have all of these skills and experience, please don't be put off applying. Full training would be given and to us the right attitude and approach is far more important!
If this role sounds like the right fit for you, click apply today to become our Regional Operations Manager, we would love to hear from you!