Allocations Manager
Location - Chesterfield, Wingerworth
Permanent position
Salary - £36671.43 per annum and rising through increments to £39500.87 per annum
Full time hours - 37 per week
Office based position however hybrid working available
Sellick Partnership Ltd are looking to recruit an Allocations Manager to join a well established team within the housing and property services sector.
_Key responsibilities of the Allocations Manager: _
The post is responsible for the effective management of the Allocations Team in facilitating the housing application process, property letting and shortlisting, tenancy risk assessment and information verification in line with the Allocations Policy.
This includes the key duties of:
- Team management and performance
- Budgetary and resource responsibility
- Policy and procedure review and implementation
- Providing an efficient Allocations and Lettings service that is customer focused and timely
You will oversee activity and manage resources to maintain excellent customer service using solid expertise in housing/allocation law and social housing management to support operational management and team development. Your service will reflect best practice and meet regulatory and legislative requirements. You will provide and use clear management information that drives performance, with procedures and controls that understand the needs of all applicants and tenants.
Core service objectives
- Processing housing applications and determining eligibility and priority of housing need. Ensuring that all allocations decisions are fair and transparent supported by clear and auditable records that support probity and accountability
- Responding efficiently to a wide range of allocations and housing related enquiries, service requests and complaints with customer-focused advice to tenants, leaseholders, elected members and colleagues.
- Manage the Allocations team to ensure there is professional handling of all contact regarding housing applications and allocations.
_Benefits for working with this company include: _
- A generous leave entitlement starting at 25 days for office based staff and 26 days for operatives rising by a further 5 days after 5 years service.
- Option to purchase additional leave Flexi/Banked leave time
- Option to join the Local Government Pension Scheme
- Flexibility - opportunities to work from home/office/in the community - the key is that our important work is done to excellent standards for our customers, whilst balancing the need to maintain excellent relations with colleagues, this is why we opt for a flexible and blended approach
- Excellent Health and Wellbeing support including - Occupational Health, Counselling, Employee Assistance Programme, Occupational Sick Pay, Health Promotion, Flu vaccinations and supporting the Cycle to Work scheme
If you think you are suitable for the position or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.