Red Recruitment is recruiting an Account Manager to join our client who supports over 70,000 organisations with their services across the UK and Ireland. The salary for this position is up to £26,000 per annum and is located in Manchester.
Benefits and Package for an Account Manager:
- Salary: Up to £26,000 per annum + £10,000 Performance Related Bonus + OTE £45,000 (uncapped)
- Hours: Monday - Friday, 9am - 5pm
- Contract Type: Permanent
- Location: Manchester
- 25 days' holiday, plus bank holidays
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Holidays increase after 2- and 5-years' service
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
- Company incentives, access to discount schemes
Key Responsibilities of an Account Manager:
- Managing client relationships to ensure that targets are achieved for contract retention levels and renewal of premiums issued
- Delivering consultancy services to clients regarding product options specialist services such as onsite training and Critical Incident Stress Management (CISM)
- Maintaining the highest standard of customer service and support to the sales and bid team
- Developing and nurturing your accounts to ensure client understanding and providing support with promotion through effective communication
- Maintaining personal statistical renewal reports on a daily basis, highlighting at-risk clients and further opportunities
Key Skills and Experience of an Account Manager:
- Experience in customer service is required
- Possess excellent interpersonal skills and the ability to build rapport
- Proven track record of working to KPIs
- Customer service focused with the commitment to providing exceptional service
- A full UK driving license is desirable
If you are interested in this positon and have the relevant experience, please apply now!
Red Recruitment (Agency)